What it solves
This service is used when an organization needs to turn scattered knowledge and informal practices into a visible, consistent, and manageable way of working.
Typical deliverables
- Interviews with owners and practitioners
- Direct observation of work
- AS-IS process maps
- Inventory of exceptions and control points
How the engagement is defined
Scope depends on the number of areas, processes, participants, systems, and level of detail required. After an introductory conversation, Aureum provides a written proposal covering scope, deliverables, timeline, and investment.
When not to start here
When the organization does not yet know where the primary problem is. In that situation, the Operational Assessment is the recommended starting point.